Helping Businesses Look Better,
Work Better, and Grow Better
Many organizations struggle because
design, technology, and operations function independently.
My work focuses on bringing those areas together through structured systems, documented processes, and user-centered experiences that improve efficiency, communication, and execution.
EXPERIENCE
CRM & SYSTEMS
Business systems that drive visibility, accountability, and execution.
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CRM setup and administration
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Project management platforms
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Knowledgebases
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HR Systems
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Communication platforms
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Pipeline management
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Workflow tools & automation
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Data organization
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User permissions
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Reporting, dashboards & analytics
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Intake/client journey setup
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Forms, fields, dispositions, and status logic
GRAPHIC & WEB DESIGN
Design that makes information easier to understand, trust, and act on.
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Website design
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Landing pages
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Presentations
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Brand collateral
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Social media graphics
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Email graphics
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Forms and document design
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Infographics
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Internal communication graphics
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Adobe, Canva,PowerPoint, Word, Elementor, GoHighLevel examples
OPERATIONS & HR
Structure that turns scattered work into repeatable processes.
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SOP development
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Workflow mapping
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Client journey design
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Department playbooks
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HR forms and onboarding materials
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HR, Recruiting & Payroll platforms
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Knowledgebase development
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Project management systems
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Team accountability tools
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Process audits
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Internal communication systems
SKILLS
I've been fortunate to wear many hats throughout my career. The skills below reflect the areas where I've gained the most experience and delivered the greatest impact.
Systems & Platform Administration
CRM Configuration & Reporting
Graphic Design
Process Mapping
Training Development
Project Management
Technical Documentation
Knowledge Management
"Most of my work happens behind the scenes. The best outcome is when everything just works, the team is successful, and the company shines because of it."
- Shara Perkins
READY FOR WHAT'S NEXT?
Let's Build Something Better Together
Whether you're improving operations, implementing technology, designing customer experiences, or launching a new initiative, I enjoy helping organizations turn ideas into practical, scalable solutions.